ADA STATEMENT

At Hotel Valencia Santana Row, it’s important to us that our website is accessible and easy to use for all persons with disabilities.

When creating our website, our development team used software tools to identify web accessibility standards as outlined by the World Wide Web Consortium's Web Content Accessibility Guidelines 2.0 Level AA (WCAG 2.0 AA). While the industry is not operating from approved, regulated legislation, Hotel Valencia Santana Row is committed to our good faith effort to follow the guidelines available.

If you have questions, concerns or have discovered an accessibility issue on our site, please contact us by emailing to info@valenciagroup.com. Be sure to include specifics and any page where an issue has occurred. We will make every reasonable effort to make the page accessible for you. 

Facilities for Guests With Disabilities

There are 17 rooms at the hotel which are specially adapted for physically challenged guests. These rooms are in full compliance with the Americans with Disabilities Act. The Housekeeping Department can also provide raised toilet seats and shower chairs upon request.

Please direct your questions about Hotel Valencia Santana Row's accessible facilities and services to Front Desk or 408.551.0010 to ensure your requests are handled properly. The Front Desk is staffed 24 hours per day, 7 days per week. 

 
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Hotel Valencia Santana Row

355 Santana Row, San Jose, CA 95128

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