Questions And Answers About Hotel Valencia Santana Row
Yes, as a part of Valencia Hotel Group, Hotel Valencia Santana Row participates in the Valued Hotel Guest (VHG) Loyalty Rewards program.
Breakfast is not included with your stay.
The address for Hotel Valencia Santana Row is 355 Santana Row, San Jose, California 95128. This luxury Santana Row Hotel is situated near the airport and Winchester Mystery House.
Hotel Valencia offers valet parking at $45 overnight or $10 short-term for 3 hours for your convenience. Self-parking is available throughout Santana Row in surrounding garages. If self-parking, guests should drop their luggage at the valet stand before parking. Vehicle passes are required for overnight self-parking and must be displayed on the dashboard of your vehicle. Vehicle passes for overnight self-parking are available upon arrival from our valet and front desk staff. Vehicles without an authorized vehicle pass will be towed at the owner's expense. Hotel Valencia assumes no responsibility for towed vehicles.
To enhance air quality and contribute to the health and well-being of our Guests and Associates, Hotel Valencia Santana Row offers a smoke-free environment. Smoking is only permitted in the open air designated areas, outside of the hotel. A cleaning fee will be assessed for any guestroom where smoking is found to have occurred.
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Overnight guests receive complimentary basic Wi-Fi in their guest rooms and public spaces. There is a $10 fee for premium Wi-Fi access for an overnight guest.
Our check in time is 3:00pm.
Our check out time is 12:00pm.
We strive to ensure that all persons have access to the goods, services, privileges, advantages, and accommodations offered by our hotel and its website. We also endeavor for all of our guests and patrons to have the ability to make informed decisions regarding their visits by providing sufficient information regarding the accessibility of our property. We offer a range of accessible accommodations and accessible amenities distributed throughout our hotel.
Hotel Valencia Santana Row’s outdoor, heated swimming pool is open daily from 5:30 am to 10:00 pm and is located on the 5th floor. The Valencia Pool is private for hotel guests only.
The minimum required age to check in is 21. Valid identification will be required at check in.
Reservation confirmations are sent automatically within two hours of the reservation being completed.